What happens when your team don’t really know what is expected of them?

• They don’t know how to perform at the levels you want?

• Someone leaves and nicks your data?

• Or goes off sick for three months and you can’t get hold of them?

There is always a better way …

My client, an experienced entrepreneur leading a team of 15, was struggling with the people management side of her business. In her own words, she found it:

- Stressful
- Overwhelming
- Like constantly watching over her shoulder for something to go wrong

Yes, I'll make sure your contracts are watertight and your policies are up to date. But my real value? It's in helping you build a business where both you and your team can thrive.

Ready to go beyond surface-level HR and tackle the real issues in your business? Let's talk. Your peace of mind is waiting on the other side.

You know exactly what I'm talking about - that employee who consistently underperforms, the one you've been meaning to address for weeks, months, maybe even years. Yet, here you are, once again picking up their slack, feeling the weight of unresolved issues on your shoulders.

Fear-based leadership is never a good strategy. It creates a toxic environment where:

- Innovation is stifled
- Open communication breaks down
- Employee well-being suffers
- Turnover increases
- Productivity declines

About Emily … Throughout my career, I've learned that true business transformation comes from addressing both the strategic and human elements of an organisation. That's why I focus on developing comprehensive solutions that align your people strategy with your business objectives, while ensuring you're protected legally and ethically.

One of the things I see all the time that totally hinders performance in recruitment businesses is a lack of clarity around expectations.

This is often coming from a really good place. Business owners not wanting to recreate the restrictive KPI, fear driven cultures of recruitment past. Not wanting to bog down the business in rules, policies and complex contracts. I totally get it.

However, an all or nothing approach is really damaging your business and your culture.

So on this World Menopause Day I encourage organisations to really educate themselves - there are so many ways to support the people experiencing the effects of menopause in your businesses, and it will make such a huge difference to your people.

As a performance coach and HR consultant, I've seen countless small business owners really struggle with a common challenge - creating accountability among their employees.

The sleepless nights, stress, frustration and overwhelm that come as a result of this are no joke.

Here's why it happens...

I've seen it countless times. Clients reach out when they're paralysed, unable to move forward. The culprit? A business setback that's shattered their confidence and planted seeds of doubt.

These experiences can be crippling, making you second-guess every decision.

But here's the truth - they don't have to define you.

This client's journey is seriously impressive - organic growth over a decade to a team of 30, fuelled by a fantastic culture.

But like many growing businesses, they've hit a common hurdle. A lack of structure creating bottlenecks for the owners.

Ever had one of those days where you're staring at your computer screen, thinking, "Is this really worth it?"

I recently worked with a recruitment business owner, who was having way too many of those days. She was at her wit's end - stressed, overwhelmed, and seriously contemplating throwing in the towel on her business dreams.

I'm putting together a newsletter specifically for small businesses like yours. It's my way of keeping you in the loop about the big HR changes coming your way — without the legal jargon headache.

Think of it as your HR cheat sheet, your “go to”.

Are you leaving your teams performance to chance? Are you just hoping for results?

This was a conversation I had with a client yesterday.

My client, a successful business owner was becoming increasingly frustrated with his team. From his perspective they were spending too much time on their phones, not enough time speaking to clients and certainly not hitting sales targets.

Remember, accountability isn't about pointing fingers. It's about creating an environment where everyone takes ownership of their work and its outcomes.

As a leader, embracing accountability might feel uncomfortable at first, but it's a game-changer for your business and your team's growth.

The magic happens when these elements align:

• Clarity ensures everyone's moving in the same direction.
• Accountability keeps the momentum going.
• A performance-focused culture makes excellence the norm, not the exception.

Without talented high performing team members, that are happy and healthy your business won't thrive. Don't leave their success – and by extension, your business's success – to chance. Invest in a clear, actionable people strategy. Your future self will thank you.

Supporting clients with performance is something I’ve been doing for a very long time.

In this short video I walk through one thing you can do to support under performers, and also create high performance in your business. It’s simple, but often overlooked.

My expertise spans across performance coaching, strategic business consulting, culture and performance enhancement, HR strategy and compliance, leadership development, and overcoming imposter syndrome.

This comprehensive skill set allows me to offer holistic solutions that address both individual and organisational growth journeys.

In an industry often clouded by empty promises and quick-fix solutions, I've always been hesitant to label myself as a coach. The image of self-proclaimed experts offering instant success through overpriced masterminds or beachside webinars has tarnished the profession's reputation.

But coaching, when done right, is a craft honed through years of experience and continuous learning. With two decades in the people profession and numerous professional qualifications, I've cultivated a coaching approach that prioritises authenticity and tangible results.