Last week, I sat with a client for two hours as they processed how to handle a situation no business school prepares you for. We talked through scenarios, practiced conversations, and worked through both the practical steps and emotional weight of the decision.

How our outsourced HR solutions are transforming a thriving small-to-medium enterprise going through rapid growth, and having recently expanded to a team of 20 staff members.

My client, a boutique recruitment business with 10 employees were experiencing rapid growth.

Despite their success, the leadership team approached me with a clear challenge: how could they continue their growth trajectory whilst simultaneously developing their internal talent and attracting top performers, all without the substantial overhead of a full-time HR department?

We've been working with this SME in Sussex for a number of years now, that whilst mega successful has now grown beyond the small family business it once was.

Now with 20+ employees, it needed a more structured approach to performance and development without being corporate or bureaucratic.

Here’s what we delivered ….